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Uni- Print & Mac common issues

Uni- Print & Mac common issues

With remote solutions -Remote Desktop Connection(RDC) the only print driver option is Uni-Print. In order to use Uni-Print you must down load the Uni-Print client for Mac's Uni-Print Mac client download please also see the install instructions Install Instructions.
Some common issues related to Uni-Print on the Mac include:

1) Make sure the Uni-Print client application is open; it should show up on the dock as an active application. There should be a dot below the icon

for UniPrint Client If not go to the applications folder, find it and launch it. Once it is open on the dock, click and hold so that you get a menu, one of the options on this menu is open at Log-in

. Select this option so that Uni-Print launches whenever you start your MAC.

2) In RDC preferences

make sure you do not have your local printers shared

also make sure under drives that you share all drives

Before moving on to Uniprint settings - go to file and click save, to make sure you saved your RDC settings.

3) In Uni-Print preferences

make sure that the default print action is print directly to printer

with this setting the print job should bring up the print dialog box for your local default printer.

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Last Modified:Sunday, January 17, 2010
Last Modified By: Scott Dobovsky
Type: Frequently Asked Question
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